Another reason people hate the media

An observation from Conor Friedersdorf:

My first introduction to Jordan B. Peterson, a University of Toronto clinical psychologist, came by way of an interview that began trending on social media last week. Peterson was pressed by the British journalist Cathy Newman to explain several of his controversial views. But what struck me, far more than any position he took, was the method his interviewer employed. It was the most prominent, striking example I’ve seen yet of an unfortunate trend in modern communication.

First, a person says something. Then, another person restates what they purportedly said so as to make it seem as if their view is as offensive, hostile, or absurd.

Twitter, Facebook, Tumblr, and various Fox News hosts all feature and reward this rhetorical technique. And the Peterson interview has so many moments of this kind that each successive example calls attention to itself until the attentive viewer can’t help but wonder what drives the interviewer to keep inflating the nature of Peterson’s claims, instead of addressing what he actually said.

This isn’t meant as a global condemnation of this interviewer’s quality or past work. As with her subject, I haven’t seen enough of it to render any overall judgment—and it is sometimes useful to respond to an evasive subject with an unusually blunt restatement of their views to draw them out or to force them to clarify their ideas.

Perhaps she has used that tactic to good effect elsewhere. (And the online attacks to which she’s been subjected are abhorrent assaults on decency by people who are perpetrating misbehavior orders of magnitude worse than hers.)

But in the interview, Newman relies on this technique to a remarkable extent, making it a useful illustration of a much broader pernicious trend. Peterson was not evasive or unwilling to be clear about his meaning. And Newman’s exaggerated restatements of his views mostly led viewers astray, not closer to the truth.

Peterson begins the interview by explaining why he tells young men to grow up and take responsibility for getting their lives together and becoming good partners. He notes he isn’t talking exclusively to men, and that he has lots of female fans.“What’s in it for the women, though?” Newman asks.“Well, what sort of partner do you want?” Peterson says. “Do you want an overgrown child? Or do you want someone to contend with who is going to help you?”

“So you’re saying,” Newman retorts, “that women have some sort of duty to help fix the crisis of masculinity.” But that’s not what he said. He posited a vested interest, not a duty.

“Women deeply want men who are competent and powerful,” Peterson goes on to assert. “And I don’t mean power in that they can exert tyrannical control over others. That’s not power. That’s just corruption. Power is competence. And why in the world would you not want a competent partner? Well, I know why, actually, you can’t dominate a competent partner. So if you want domination—”

The interviewer interrupts, “So you’re saying women want to dominate, is that what you’re saying?”

The next section of the interview concerns the pay gap between men and women, and whether it is rooted in gender itself or other nondiscriminatory factors:

Newman: … that 9 percent pay gap,  that’s a gap between median hourly earnings between men and women. That exists.

Peterson: Yes. But there’s multiple reasons for that. One of them is gender, but that’s not the only reason. If you’re a social scientist worth your salt, you never do a univariate analysis. You say women in aggregate are paid less than men. Okay. Well then we break its down by age; we break it down by occupation; we break it down by interest; we break it down by personality.

Newman: But you’re saying, basically, it doesn’t matter if women aren’t getting to the top, because that’s what is skewing that gender pay gap, isn’t it? You’re saying that’s just a fact of life, women aren’t necessarily going to get to the top.

Peterson: No, I’m not saying it doesn’t matter, either. I’m saying there are multiple reasons for it.

Newman: Yeah, but why should women put up with those reasons?

Peterson: I’m not saying that they should put up with it! I’m saying that the claim that the wage gap between men and women is only due to sex is wrong. And it is wrong. There’s no doubt about that. The multivariate analysis have been done. So let me give you an example––

The interviewer seemed eager to impute to Peterson a belief that a large, extant wage gap between men and women is a “fact of life” that women should just “put up with,” though all those assertions are contrary to his real positions on the matter.

Throughout this next section, the interviewer repeatedly tries to oversimplify Peterson’s view, as if he believes one factor he discusses is all-important, and then she seems to assume that because Peterson believes that given factor helps to explain a pay gap between men and women, he doesn’t support any actions that would bring about a more equal outcome.Her surprised question near the end suggests earnest confusion:

Peterson: There’s a personality trait known as agreeableness. Agreeable people are compassionate and polite. And agreeable people get paid less than disagreeable people for the same job. Women are more agreeable than men.

Newman: Again, a vast generalization. Some women are not more agreeable than men.

Peterson: That’s true. And some women get paid more than men.

Newman: So you’re saying by and large women are too agreeable to get the pay raises that they deserve.

Peterson: No, I’m saying that is one component of a multivariate equation that predicts salary. It accounts for maybe 5 percent of the variance. So you need another 18 factors, one of which is gender. And there is prejudice. There’s no doubt about that. But it accounts for a much smaller portion of the variance in the pay gap than the radical feminists claim.

Newman: Okay, so rather than denying that the pay gap exists, which is what you did at the beginning of this conversation, shouldn’t you say to women, rather than being agreeable and not asking for a pay raise, go ask for a pay raise. Make yourself disagreeable with your boss.

Peterson: But I didn’t deny it existed, I denied that it existed because of gender. See, because I’m very, very, very careful with my words.

Newman: So the pay gap exists. You accept that. I mean the pay gap between men and women exists—but you’re saying it’s not because of gender, it’s because women are too agreeable to ask for pay raises.

Peterson: That’s one of the reasons.

Newman: Okay, so why not get them to ask for a pay raise? Wouldn’t that be fairer?

Peterson: I’ve done that many, many, many times in my career. So one of the things you do as a clinical psychologist is assertiveness training. So you might say––often you treat people for anxiety, you treat them for depression, and maybe the next most common category after that would be assertiveness training. So I’ve had many, many women, extraordinarily competent women, in my clinical and consulting practice, and we’ve put together strategies for their career development that involved continual pushing, competing, for higher wages. And often tripled their wages within a five-year period.

Newman: And you celebrate that?

Peterson: Of course! Of course!

Another passage on gender equality proceeded thusly:

Newman: Is gender equality a myth?

Peterson: I don’t know what you mean by the question. Men and women aren’t the same. And they won’t be the same. That doesn’t mean that they can’t be treated fairly.

Newman: Is gender equality desirable?

Peterson: If it means equality of outcome then it is almost certainly undesirable. That’s already been demonstrated in Scandinavia. Men and women won’t sort themselves into the same categories if you leave them to do it of their own accord. It’s 20 to 1 female nurses to male, something like that. And approximately the same male engineers to female engineers. That’s a consequence of the free choice of men and women in the societies that have gone farther than any other societies to make gender equality the purpose of the law. Those are ineradicable differences––you can eradicate them with tremendous social pressure, and tyranny, but if you leave men and women to make their own choices you will not get equal outcomes.

Newman: So you’re saying that anyone who believes in equality, whether you call them feminists or whatever you want to call them, should basically give up because it ain’t going to happen.

Peterson: Only if they’re aiming at equality of outcome.

Newman: So you’re saying give people equality of opportunity, that’s fine.

Peterson: It’s not only fine, it’s eminently desirable for everyone, for individuals as well as societies.

Newman: But still women aren’t going to make it. That’s what you’re really saying.

That is not “what he’s really saying”!

In this next passage Peterson shows more explicit frustration than at any other time in the program with being interviewed by someone who refuses to relay his actual beliefs:

Newman: So you don’t believe in equal pay.

Peterson: No, I’m not saying that at all.

Newman: Because a lot of people listening to you will say, are we going back to the dark ages?

Peterson: That’s because you’re not listening, you’re just projecting.

Newman: I’m listening very carefully, and I’m hearing you basically saying that women need to just accept that they’re never going to make it on equal terms—equal outcomes is how you defined it.

Peterson: No, I didn’t say that.

Newman: If I was a young woman watching that, I would go, well, I might as well go play with my Cindy dolls and give up trying to go school, because I’m not going to get the top job I want, because there’s someone sitting there saying, it’s not possible, it’s going to make you miserable.

Peterson: I said that equal outcomes aren’t desirable. That’s what I said. It’s a bad social goal. I didn’t say that women shouldn’t be striving for the top, or anything like that. Because I don’t believe that for a second.

Newman: Striving for the top, but you’re going to put all those hurdles in their way, as have been in their way for centuries. And that’s fine, you’re saying. That’s fine. The patriarchal system is just fine.

Peterson:  No! I really think that’s silly! I do, I think that’s silly.

He thinks it is silly because he never said that “the patriarchal system is just fine” or that he planned to put lots of hurdles in the way of women, or that women shouldn’t strive for the top, or that they might as well drop out of school, because achieving their goals or happiness is simply not going to be possible.

The interviewer put all those words in his mouth.The conversation moves on to other topics, but the pattern continues. Peterson makes a statement. And then the interviewer interjects, “So you’re saying …” and fills in the rest with something that is less defensible, or less carefully qualified, or more extreme, or just totally unrelated to his point. I think my favorite example comes when they begin to talk about lobsters. Here’s the excerpt:

Peterson: There’s this idea that hierarchical structures are a sociological construct of the Western patriarchy. And that is so untrue that it’s almost unbelievable. I use the lobster as an example: We diverged from lobsters evolutionarily history about 350 million years ago. And lobsters exist in hierarchies. They have a nervous system attuned to the hierarchy. And that nervous system runs on serotonin just like ours. The nervous system of the lobster and the human being is so similar that anti-depressants work on lobsters. And it’s part of my attempt to demonstrate that the idea of hierarchy has absolutely nothing to do with sociocultural construction, which it doesn’t.

Newman: Let me get this straight. You’re saying that we should organize our societies along the lines of the lobsters?

Yes, he proposes that we all live on the sea floor, save some, who shall go to the seafood tanks at restaurants. It’s laughable. But Peterson tries to keep plodding along.

Peterson: I’m saying it is inevitable that there will be continuities in the way that animals and human beings organize their structures. It’s absolutely inevitable, and there is one-third of a billion years of evolutionary history behind that … It’s a long time. You have a mechanism in your brain that runs on serotonin that’s similar to the lobster mechanism that tracks your status—and the higher your status, the better your emotions are regulated. So as your serotonin levels increase you feel more positive emotion and less negative emotion.

Newman: So you’re saying like the lobsters, we’re hard-wired as men and women to do certain things, to sort of run along tram lines, and there’s nothing we can do about it.

Where did she get that extreme “and there’s nothing we can do about it”? Peterson has already said that he’s a clinical psychologist who coaches people to change how they related to institutions and to one another within the constraints of human biology. Of course he believes that there is something that can be done about it.

He brought up the lobsters only in an attempt to argue that “one thing we can’t do is say that hierarchical organization is a consequence of the capitalist patriarchy.”At this point, we’re near the end of the interview. And given all that preceded it, Newman’s response killed me. Again, she takes an accusatory tack with her guest:

Newman: Aren’t you just whipping people up into a state of anger?

Peterson: Not at all.

Newman: Divisions between men and women. You’re stirring things up.

Actually, one of the most important things this interview illustrates—one reason it is worth noting at length—is how Newman repeatedly poses as if she is holding a controversialist accountable, when in fact, for the duration of the interview, it is she that is “stirring things up” and “whipping people into a state of anger.”

At every turn, she is the one who takes her subject’s words and makes them seem more extreme, or more hostile to women, or more shocking in their implications than Peterson’s remarks themselves support. Almost all of the most inflammatory views that were aired in the interview are ascribed by Newman to Peterson, who then disputes that she has accurately characterized his words.

There are moments when Newman seems earnestly confused, and perhaps is. And yet, if it were merely confusion, would she consistently misinterpret him in the more scandalous, less politically correct, more umbrage-stoking direction?

To conclude, this is neither an endorsement nor a condemnation of Peterson’s views. It is an argument that the effects of the approach used in this interview are pernicious.

For one, those who credulously accept the interviewer’s characterizations will emerge with the impression that a prominent academic holds troubling views that, in fact, he does not actually believe or advocate. Some will feel needlessly troubled. And distorted impressions of what figures like Peterson mean by the words that they speak can only exacerbate overall polarization between their followers and others, and sap their critics of credibility to push back where they are wrong.

Lots of culture-war fights are unavoidable––that is, they are rooted in earnest, strongly felt disagreements over the best values or way forward or method of prioritizing goods. The best we can do is have those fights, with rules against eye-gouging.

But there is a way to reduce needless division over the countless disagreements that are inevitable in a pluralistic democracy: get better at accurately characterizing the views of folks with differing opinions, rather than egging them on to offer more extreme statements in interviews; or even worse, distorting their words so that existing divisions seem more intractable or impossible to tolerate than they are. That sort of exaggeration or hyperbolic misrepresentation is epidemic—and addressing it for everyone’s sake is long overdue.

Neo-Neocon notices something else:

I’m a pretty good arguer myself. But I sure wouldn’t want to be on the other side of a Peterson debate (or maybe I would like it—just to get close, because I admit to a bit of a crush on the guy). But I think that most people are simplifying what happened in the Newman interview. I believe that what Peterson did vis a vis Newman was much more than just win the argument or make his points or embarrass or “crush” or demolish her, or whatever destructive verb you want to use to describe it. …

What Peterson does in that interview isn’t just on the order of what someone like Thomas Sowell (whom I also admire greatly) habitually does in argument, which is to counter the adversary on the cognitive and logical points, and to apply the results of research to the discussion. Peterson certainly does do that, and that’s what most people see when they watch that interview. But he adds certain techniques of the therapist and particularly of the family therapist (although I really don’t know if he’s done any family therapy; Peterson’s a psychologist and used to have a private practice as a therapist, however).

If you’re mostly familiar with the supportive touchy-feely type of therapy, that’s not what I’m talking about here. I can’t give you a crash course in therapeutic techniques or in particular in the way family therapists work, but I can tell you that it’s complicated, thoughtful, and strategic.

At least, that’s the way it’s supposed to be. Whether most therapists live up to that description is a very different question, and I suspect the answer is “no.” But we’re talking about an ideal here.

Note that quite early on Peterson says to Newman, “I’m very very very careful with my words.” During training to be a family therapist (or an individual therapist, for that matter), students learn to be ultra-careful with words—so careful that it can lead to a headache every session, which is what I often experienced when I was in training and worked in a clinical program. Every word has meaning and every word can affect clients, because therapists often have a great deal of power over clients whether they (therapists or clients) want it or not.

In the Newman interview, Peterson is highly aware that each word shapes the argument and that a misstep on his part can and will give grist to the mill of his opponents. He’s also interested in communicating clearly so that his thoughts can be more easily understood. So you can feel the intensity of his effort to be 100% careful with his words, and I think he succeeds in that endeavor to an extraordinary extent.

He also listens hyper-intently, another hallmark of a good therapist. His interviewer Newman is not only inferior to him in that regard, she barely listens at all but just barrels ahead with questions that for the most part are hostile (and perhaps prepared in advance rather than made up on the spot). So this ability to listen gives him an enormous advantage—one that the best therapists generally have, as well.

Peterson is highly aware of the problem Newman has with listening. In fact, it would be hard for him not to be aware, because her failure to listen is so blatant. He must correct her again and again and again on her misinterpretation of what he’s said. But another thing he does in response to her is very therapist-like (although it may not sound that way to most people)—he calls her on it by saying at one point, “That’s because you’re actually not listening.” This is a case of going from content to process, another favorite technique of the therapist. And it’s done in an observational manner rather than a purely combative one.

The interview also reveals Peterson’s extreme patience. He must be annoyed with Newman—wouldn’t anyone in his position be? But he remains polite and explains himself to her time and again.

I’m not familiar with Newman’s previous work, but she’s a very experienced journalist, so we’re not talking about a tyro here. My guess is that, until now, Newman has displayed the trappings of being articulate and hard-hitting and relentless despite the fact that she’s approaching the topic (this one, anyway) with an appeal to emotion. That doesn’t mean she’s dumb (even if she may seem so here); it means that the appeal to emotion usually works. It’s probably usually rattled her subjects, if she’s trying to rattle them.

She’s certainly trying to rattle Peterson. But she’s chosen the wrong guy, because Peterson is not a person who gets rattled (in public, anyway, which is all we see of him). He can get firm, assertive, and/or almost angry, but only when he decides for strategic reasons to display those particular emotions. And yet he also seems—and I believe actually is—sincere even in anger. It’s an interesting and unusual juggling act. Like Peterson or hate him (and I like him very much), there’s no mistaking the fact that he comes across as speaking from the heart and the mind combined, and weighing his words about as carefully as words can be weighed.

Peterson has the ability to do two highly unusual things simultaneously: continue mostly unruffled in the face of a verbal onslaught, while intently tracking the conversation and hacking through the weeds of the back-and-forth exchange in order to remember and to clearly restate what he actually said (and what the other person said) rather than what the other person claims either of them said. These two things are exactly what therapists are trained to do, and something good therapists are able to do. Peterson is astoundingly good at both.

But that’s not all. Yes, Peterson is trying to state the factual and cognitive case in a clear manner. Yes, he’s also trying to remain calm and yet show appropriate assertiveness. Yes, he’s trying to track the conversation and not get caught in the interviewer’s misstatements about his statements. But he’s also trying (I believe) to encourage a transformation within his interviewer, and not just a cognitive transformation, either.

Again, that’s what good therapists do. And I believe a lot of people missed that part of it when watching this interview.

Peterson does this in a number of ways, but one of them is by surprising Newman and behaving in a way that runs counter to her expectations, not just about what he’s saying and what he stands for (basically, liberty and responsible adulthood are what he stands for), but about who he is as a human being. Peterson’s sincerity and brilliance are part of this—no ideology-spouting boilerplate demagogue is he—and so is his calmness. But he just might be at his most effective when he disarms Newman with statements such as, “I suspect you’re not very agreeable”—which on paper might look like an angry insult, but in person is said not in hostile criticism but as amiable praise for her assertiveness in her climb to the top and for her tenaciousness in the interview.

These are traits about which Peterson is pretty sure Newman takes pride: her assertiveness and tenaciousness as a reporter and interviewer. These are also traits some of her interviewees (and other people) might have found off-putting, or even unfeminine. So Peterson has accomplished a kind of verbal jujutsu. He has turned what starts out sounding like criticism into praise for qualities in herself that Newman values. And it’s a type of criticism she is likely to have heard before and thinks is a sexist sort of criticism. But here, Peterson (someone she’s thought might be an anti-woman troglodyte) is saying she’s to be praised for it!

That accomplishes two things. The first is that it probably creates a bit of doubt in her mind about the idea that Peterson has a disempowering attitude towards women. The second is that praising her for something she values is an example of something that has a name in the therapy business: it’s called joining. Joining helps to get a previously hostile person on your side, if only for a moment and hopefully even longer.

But the more striking turning point is Peterson’s response when Newman asks him what gives him the right to be offensive to a transgender person (I’m doing this from memory and my original notes on first listening, because the video is so long I haven’t taken the time to listen to it again). He turns the tables on her and observes that she has been offending himduring the interview—but with the goal of getting at the truth. Again we have the same method of saying something that initially sounds like it will be an insult, but then praising and joining her for it. Both exchanges are also examples of something known in therapy as a reframe, in this case reframing “offensive speech” as “truth-seeking speech.”

It’s another powerful moment. Peterson’s observation is completely unexpected and takes Newman by surprise. Newman is so taken aback that she becomes virtually speechless for a while. She now knows (on both the cognitive and the emotional level) several things she didn’t know before—about herself and about liberty and about Peterson. It’s a lot for her to take in. In response, at one point I thought I could see a fleeting little smile of respect and enjoyment on her face.

And then to top it all off, Paterson says “Ha! Gotcha!” in the most playful way. It’s another table-turning moment, because it’s done with good humor and charm rather than nastiness. “Gotcha” can be said in a hostile and nasty tone, but here Peterson’s tone is anything but. This in effect becomes another process observation on Peterson’s part, drawing attention to the game-playing aspect of the entire interview. It’s an element of interviews that’s usually ignored and not talked about during the interview itself, in which both people usually stick to content rather than process.

Peterson’s also correct with that playful “Gotcha!”—he has stumped her, and she knows it. And although she must feel somewhat humiliated, I think Newman also perceives the spirit in which Peterson said it. We’re in this game together, he seems to be saying. We’re sometimes willing to offend and not always be greeable, but we’re truth-seekers, playing for high stakes in the world of ideas but bobbing and weaving in a gamelike fashion as we spar about them.

I don’t know for sure whether that’s what she sees, but that’s what I see happening there.

It’s a tour de force on Peterson’s part. I don’t know whether I’m interpreting Newman’s reaction correctly, and I’m certainly not saying that even if she had that reaction that it would last very long. But man, he’s impressive—as thinker, debater, therapist, and human being. Newman got to experience all four of those things during that interview.


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